CB of Gainsborough said:

Just wanted to express mine and my family’s gratitude and thanks for everything regarding my dads funeral. You made a very difficult time so much easier, and going the extra mile to pick up my dads clothes when we couldn’t get there to bring them to you meant so much, especially to my mum. Please thank Gordon for us too, he was so lovely when he brought dad to the house and allowed us time to say our goodbyes, and of course to everyone else involved. 

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